Privacy Policy

Last updated: February 2025

MusicPulse ("we", "our") is committed to protecting your personal data. This policy describes how we collect, use and store your information. Our company is based in France. Hosting and part of the technical infrastructure are provided by Railway (servers may be located in Amsterdam, Netherlands).

1. Data controller

The data controller is MusicPulse, established in France. For any request regarding your personal data, use our contact form.

2. Data we collect

We may collect:

  • Account data: email, name, password (hashed)
  • Usage data: how you use the service (e.g. analyses, playlists, pitches)
  • Payment data: processed by Stripe; we do not store full card numbers
  • Communications: messages you send us (e.g. via the contact form)

3. Purposes and legal basis

We process your data to provide the service, handle payments, support you, improve the product, and comply with legal obligations. Legal bases include: contract performance, consent (where requested), legitimate interest, and legal obligation.

4. Data retention

We keep your data for as long as your account is active and as needed for support, legal or accounting requirements. You can request deletion of your account and associated data at any time (see your rights below).

5. Data transfers

Our infrastructure may involve transfers to countries outside the EU (e.g. Netherlands for Railway hosting). We ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required.

6. Your rights (RGPD)

Under the GDPR you have the right to:

  • Access and receive a copy of your data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the CNIL (France): cnil.fr — cnil.fr

To exercise these rights, contact us via the contact form or from your account settings where applicable.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

8. Changes

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date.